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Frequently Asked Questions

Taking care for your MakaMade pieces will ensure you can enjoy them for years to come!

Avoid wearing your jewelry in water.

Pulling, dropping and improper storage (such as the bottom of a purse) may cause breakage.

When not wearing, store in a safe, clean and dry place.

Contact with makeup, hairspray, perfume and moisturizers may cause discoloration.

To clean discoloration or makeup from clay pieces, wipe with a damp cloth or a bit of rubbing alcohol.

It is natural for brass components to get spots or tarnish. To clean brass or gold components, simply rub with a soft microfiber or jewelry cloth.

Our promise: we guarantee our products will last with proper care. If you ever have issues with your pieces, please contact us and we will be happy to help!

Processing time: All orders will ship within 7 days of order placement.

US orders - FREE shipping! 

International orders - shipping will be estimated automatically at time of order. If ACTUAL shipping costs are less, you will receive a refund for the difference! 

Returns are accepted for defective items or repairs within 90 days of purchase. Please contact us at for return or repair inquiries and we will help you right away! 

Gift cards are issued via email and do not expire!